Frequently asked questions

Shopify natively tracks only 180 days of inventory adjustment history. To track daily stock levels over time - broken down by location - you need an app like Stockful. It captures automatic daily snapshots so you can see trends, velocity, and sell-through rates going back up to 2 years.

Yes. Stocky is being removed from Shopify on August 31, 2026. Shopify is absorbing Stocky's operational features (purchase orders, transfers, stocktakes) into the admin. Stockful replaces the analytics and reporting side - and goes much further with daily inventory snapshots, per-location analytics, 14 built-in reports, and Slack alerts that Stocky never offered. See our full comparison at https://stockful.app/stocky-alternative.

Most inventory history apps only track stock levels over time. Stockful combines historical tracking with 14 built-in reports, Slack alerts, ABC analysis, demand forecasting, dead stock detection, and reorder recommendations - all in one app. Plans start at $19.99/month with a 14-day free trial.

Nothing on top of your plan. Every plan ($19.99 Starter / $39.99 Growth / $79.99 Pro per month) includes the full set of AI features - assistant, health check, explain, anomaly detection, and the smart setup wizard. Each plan also includes a per-billing-cycle allowance of merchant-initiated AI interactions: 100 on Starter, 500 on Growth, 1,000 on Pro. Background AI work (anomaly hypotheses, weekly digest, smart setup analysis) doesn't count against your allowance.

Tracked SKUs are variants that have inventory tracking enabled in Shopify and aren't excluded by your tracking rules. If you have 5,000 products but only 2,000 have tracking enabled, you're only using 2,000 tracked SKUs toward your plan limit. Each tracked SKU can have per-SKU overrides for lookback periods, lead times, and safety stock levels.

You can add extra SKUs at $5 per 500 SKUs/month and extra locations at $5 per location/month. Overages are billed automatically so you never lose access to your data. You can also upgrade to a higher plan at any time.

Yes. Stockful includes an AI assistant you can chat with, a one-click health check that scans 5 dimensions of your shop and surfaces 25 specific findings, an Explain button on every metric, anomaly detection with one-sentence hypotheses, and a smart setup wizard. Every plan includes the full set of AI features, with a per-billing-cycle usage allowance sized to the plan.

Stockful fits five candidate models to every SKU at every location - a flat baseline, trend, day-of-week, annual seasonality, and an intermittent-demand model for slow or sporadic sellers - trained on up to 2 years of your Shopify sales history. Seasonal patterns like Christmas lines or BFCM spikes are learned per product, with no manual 'same period last year' setup.

Stockful grades its own forecasts. A richer model is adopted only when it beats the simple baseline on a backtest of that SKU's own history - so a forecast can never get worse by being fancier - and accuracy is re-measured continuously against actual sales. Safety stock is computed statistically from your chosen service level, accounting for both demand variability and supplier lead-time variability, rather than a flat buffer.

No. There's a master AI toggle in settings, and the opt-in subscriptions for weekly AI summaries and anomaly Slack alerts are off by default. Even with AI on, nothing is sent anywhere until you actually invoke an AI feature.

When you use an AI feature, the relevant context from your shop is sent to our model provider for inference only - it is not used to train models. No data leaves your shop without an AI feature being invoked. Full details are in our privacy policy.

During setup, you choose which locations to track. Stockful then captures inventory levels, sales data, and analytics for each variant at each location independently. You can compare locations, spot imbalances, and get transfer suggestions.

Yes. You can schedule any of the 14 report types for automatic delivery - daily, weekly, or monthly - via email or posted directly to a Slack channel. You can also view any report live in the app.

ABC analysis categorises your products by revenue contribution: A items (top ~80% of revenue), B items (next ~15%), and C items (bottom ~5%). Stockful runs ABC analysis automatically across your Shopify inventory so you can focus replenishment efforts on the products that matter most.